Quality Assurance Editor Positions (Part-Time)

BestMark is one of the nation’s largest customer experience measurement and mystery shopping companies.  Our Fortune 50 and Global 500 clients represent some of the most innovative and successful customer-focused organizations in the world.  We are a recognized leader and innovator in our industry, and the Quality Editing team plays a critical role to maintaining this position.

Founded: 1986 Headquarters: Minnetonka, MN.  Website: www.bestmark.com

 

Job Description

As a part-time home-based BestMark Quality Assurance Editor, you will be responsible for editing mystery shopping reports submitted by our field representatives, conducting follow-up calls with field representatives, and applying editing standards to report questions and written narrative. It will be your responsibility to ensure that the reports our clients receive look professional, contain accurate and reliable information, and adhere to the standards required by each client. Applicants must live in the state of Minnesota, Nevada or Indiana.

 

-          Review reports submitted by field representatives

-          Approve receipts or other assignment validation documents

-          Ensure that the assignment performed has met client standards

-          Identify inconsistencies between scoring and accompanying narrative

-          Contact field representatives to obtain additional information, as needed

-          Escalate all issues requiring immediate attention to management

-          Correct grammar, spelling and punctuation in all free-form text fields

 

Additional requirements include ability to prioritize, work independently, commit to a minimum of 4 hours per day, Monday through Friday, plus one weekend per month.   Compensation is calculated on a per piece (report) basis.  Experienced Quality Assurance Editors make an average of $12 to $15 per hour.  Qualified applicants only please forward your resume to qeapps@bestmark.com.

 

Required Qualifications

  • Superior oral and written communication skills
  • Ability to work without supervision in a home-based work environment
  • Must be able to consistently spot errors and discrepancies
  • Excellent judgment and reasoning skills
  • Strong attention to detail
  • Excellent reading comprehension and retention
  • Ability to prioritize work to ensure client deadlines are met
  • Must be highly motivated and dependable
  • Computer proficiency and internet savvy required

 

Required Qualifications

  • Prior editing or technical writing experience
  • Prior quality assurance or auditing experience preferred

 

System Requirements:

  • Newer Windows-based PC preferred (technical support for Macs not available)
  • Up-to-date or modern browser, Chrome or Firefox browser or Internet Explorer Version 11
  • High-speed internet access

 

Mystery Shopping: Free Automotive Service

If you had the opportunity to stop paying out of pocket for car maintenance and other services you regularly pay for, would you take advantage of it?  If you were paid to provide feedback about your customer experiences at local establishments that directly affect future training and development of that company, would you offer your voice?

Continue reading

Fourth Annual Shop For The Cure 2013 | BestMark Supports Breast Cancer Awareness Month

BestMark Shop for the Cure 2013

BestMark is kicking off our fourth annual Mystery Shop for the Cure! We are recognizing Breast Cancer Awareness Month by donating $.10 to the Susan G. Komen Foundation for each shop that is self-assigned online and completed by October 31st, 2013! Join BestMark in a collective effort to support all families, friends, and individuals who have been in some way affected by breast cancer.

These are three ways you can join BestMark in supporting those who have been in some way affected by Breast Cancer:

Continue reading

BestMark Aids Oklahoma Tornado Relief

Minneapolis, MN – With the recent disaster in Oklahoma caused by an EF5 tornado on May 20th, totaling an estimated $2 billion in damage and described as one of the worst storms in American history, BestMark has chosen to support the American Red Cross throughout the months of May and June.

Continue reading

New and Easy-to-Use Shopper Referral Link

We have a great opportunity for you to make extra cash by referring people to complete qualifying shops! BestMark has created a personalized referral link just for you.  It is easy to use and great for posting on Facebook, Twitter, Craigslist, emailing to your friends/family/coworkers, and postings on blogs or forums.

Continue reading

Win a Kindle Fire or VISA Gift Cards | Mystery Shop & Referral Contest

BestMark Mystery Shop

Earn cash and enter to win a giveaway of a Kindle Fire HD, or one of two $50 VISA gift cards! Each time you complete a qualifying shop and/or refer someone who completes a qualifying shop by April 30, you will be entered to win!

Continue reading

BestMark Mystery Shopping: Celebrates Women’s History Month

BestMark Mystery Shopping, Inc. celebrates Women’s History Month with a look back at how women have shaped BestMark into one of the largest customer experience measurement and mystery shopping companies in the world over the last 26 years.  Today, BestMark’s Fortune 500 clients represent some of the most innovative and successful customer-focused organizations in the world.

Continue reading

BestMark VISA Gift Card Contest – Win up to $300!

BestMark VISA Gift Card Contest
Earn cash and enter to win a giveaway of one of three VISA gift cards ($50, $150 or $300)! Each time you complete a qualifying shop or refer someone who completes a qualifying shop by March 15, 2013, you will be entered to win!

Continue reading